International Account Manager

International Account Manager

Reporting to: Group Account Director

Location: CDM Barcelona

About CDM Barcelona:

As part of one of the world’s most admired healthcare advertising agencies, CDM Barcelona brings people, brands, ideas and innovation together to change real lives in extraordinary ways. 

Our core values allow us to work with clients in a way that changes their perception of what an agency can and should be.

We lift each other up, challenge each other, demand from each other and encourage each other because we are responsible for each other. We work tirelessly to protect what we’ve built because it allows us to be who we are: dreamers, builders, pioneers, friends, lifechangers.

We belong to Omnicom Health Group, the largest healthcare marketing and communications network in the world, with more than a dozen companies and over 4,000 talented people specializing in every area of health. Our people come from every corner of science, medicine, marketing, and communications, partnering with clients—and connecting with each other— to achieve meaningful change through better, more innovative communications.

Role Focus:

Day-to-day lead of a strategically-minded high profile client as part of the International Client Services team

CDM Barcelona is part of the Omnicom Health Group and is the fastest growing international healthcare advertising agency in Europe.

Attributes

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial but not mandatory includes healthcare, digital, and global – because that’s our day-to-day focus. Ultimately, we’re looking for someone to easily slot into the multicultural dynamics of an agency team made up of 19 different nationalities who has the desire to work and live in the beautiful, sunny city of Barcelona!

You will be passionate about health, strategy and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You enjoy working collaboratively and are able to speak from a strong basis of knowledge.

You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.

Key responsibilities

Client Management:

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Native English communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

Commercial:

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

Agency:

• Integral and integrated member of the International Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

Skills & Experience

• Native English, or an excellent command of the English language, is essential due to the international nature of the business
• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

Our commitment:

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you